Local Treasures > Franchise Opportunities > Case Studies > Local Treasures Gloucester
Local Treasures Gloucester Franchisee Success Story: How Keith turned Retirement into a Rewarding Business
Not ready to slow down
When Keith decided to step away from full-time work, he knew he wasn’t ready to stop completely. Having spent his previous career in sales and customer service, Keith has a natural talent for liaising with customers and running teams.
Keith already knew Local Treasures well, having worked with the founders on their Innovate UK project to develop the technology that now powers the franchise network. So when the franchise opportunity launched, Keith knew it was the right move.
Local Treasures’ award-winning technology takes care of the admin, meaning Keith can focus on looking after his clients and growing the business.
Building on his strengths
Keith offers a mix of services to local residents, but gardening is where he is happiest. He also manages commercial contracts and clients, putting his experience in customer service to good use.
Keith has focused on building a trusted team around him to carry out the work he can’t do himself. His team visit customers to quote for their jobs and they enjoy the benefits of using their skills, working flexibly.
Looking to the Future For Keith, this isn’t just a way to stay busy — it’s a way to create something valuable. His goal is to build a thriving business that will eventually be sold, giving him a nest egg for the future.
“The system takes care of all the back-office work for me, which means I can spend my time doing what I enjoy most — building relationships and helping clients.”
Keith JamesFranchisee